Mark is the President of Cup o’ Joe/Stauf’s Coffee Roasters, a very successful chain of coffee shops in Columbus, Ohio.
(00:00:00) The Conquering Columbus Startup Package
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(00:01:00) The SunDown Group
(00:01:22) Voice Metrics
(00:02:24) Facilities Management eXpress (FMX)
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(00:03:14) Conquering Columbus Intro
(00:04:10) Intro to Mark Swanson
(00:04:40) Path to Columbus and path to finding a career in coffee
(00:06:50) The beginning of growing Stauf’s wholesale business and Stauf’s “sales secret”
(00:12:30) The early struggles of scaling the business
(00:13:30) Present day Cup O’Joe and Stauf’s Coffee Roasters
(00:15:50) Columbus’ emerging markets and target areas for Mark and his team
(00:18:00) Building meaningful relationships
(00:19:05) A more granular insight into the coffee industry
(00:23:45) The evolution of the coffee industry in Columbus over the years
(00:25:00) Back to more granularity on the coffee industry
(00:26:30) If you chewed the process, un-roasted coffee bean, you will break your teeth
(00:28:30) Environmental issues and their effect on the coffee industry
(00:29:28) The places that coffee has taken & some of his most memorable experiences there
(00:31:20) The coffee industry abroad and international coffee trade
(00:36:55) The pro’s and con’s of doing business in Columbus
(00:38:20) Fostering pay equity in Columbus
(00:43:30) Building culture
(00:45:30) Mark and his team’s goals for the future
(00:46:38) Live Uncomfortably
(00:48:50) Like, subscribe, and share Conquering Columbus!
(00:49:12) The SunDown Group
(00:49:33) Voice Metrics
(00:50:35) Facilities Management eXpress (FMX)
(00:51:05) Conquering Columbus Outro