Darren and Brad are Managing Members of the, now two, Columbus, Ohio Duck Donuts franchises. Duck Donuts was founded in 2006 by Russ DiGilio in Duck, North Carolina. His intention? To solve a family vacation problem: “Our family wanted a place to buy warm, delicious, made-to-order donuts!, and when we couldn’t find one, we decided to start our own.” On this episode, you can listen to their story, jumping head first into entrepreneurship, the story of Duck Donuts, and what the future looks like for them and their team here in Columbus!
(00:00:00) Duck Donuts
(00:00:35) Subscribe to Conquering Columbus!
(00:01:24) The SunDown Group
(00:01:44) Facilities Management eXpress (FMX)
(00:02:20) Conquering Columbus Intro
(00:03:18) Intro to Darren Shutler & Brad Hobbs of Duck Donuts
(00:04:55) A typical day in the life
(00:06:00) Getting introduced to Duck Donuts
(00:09:00) Starting a franchise versus developing your own concepts
(00:10:30) Transitioning from a comfortable full-time job to a full-time Duck Donuts owner
(00:12:30) Handling inventory and the other dynamics involved with running a restaurant
(00:14:00) The customer experience of Duck Donuts
(00:15:40) The process of opening a franchise
(00:19:00) The customer experience and ordering process at Duck Donuts
(00:24:00) Duck Donuts has call-ahead ordering & UberEats!
(00:25:00) The relationship with Duck Donuts corporate as a franchisee
(00:30:20) Exploring new locations for Duck Donuts across Columbus
(00:33:30) The future for Darren, Brad, and their team at Duck Donuts
(00:37:00) Why “DUCK” Donuts?
(00:38:15) Live Uncomfortably
(00:40:30) If you enjoyed the episode, share it with your friends and subscribe!
(00:41:23) The SunDown Group
(00:41:44) Facilities Management eXpress (FMX)
(00:42:15) Conquering Columbus Outro